Effective Date: January 2025

Jeska Mystic Ltd. and/or HeartLab Studios (“we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website(s) and use our services, including self-paced programs, mentorship, and business consulting offerings. By accessing or using our services, you agree to the practices described in this policy.

1. Information We CollectWe collect information that you provide to us directly and information collected automatically through your interactions with our website.

This includes:

Personal Information: When you sign up for our programs, consultations, or services, we may collect personal details such as your name, email address, phone number, billing information, and any other details necessary to provide our services.

Payment Information: Payments for our services are processed securely through Stripe. While we do not store your payment details, Stripe may collect and store your payment information as governed by its privacy policy.

Usage Data: We may collect data about how you interact with our website, such as IP addresses, browser types, pages visited, and other usage statistics.Voluntary Information: Information you provide in surveys, feedback forms, or during mentorship sessions.

2. How We Use Your InformationWe use your information to:

Provide and deliver our programs, mentorship, and consulting services.Process payments securely through the Stripe platform.Communicate with you, including sending updates, invoices, or service-related messages.Improve and personalize our offerings based on your preferences.Maintain the security of our website and services.Comply with legal obligations or enforce our terms and policies.

3. Sharing Your InformationWe do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

With Service Providers: We work with trusted third-party providers, such as Stripe for payment processing, to deliver our services.

Legal Obligations: If required by law, or if necessary to protect our rights, users, or the public, we may disclose your information.

Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction.

4. Payment Processing with StripeAll payments made on our platform are processed securely through Stripe. Stripe’s privacy policy governs the collection, use, and protection of your payment information. For more details, please visit Stripe’s Privacy Policy.

5. Security MeasuresWe implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and ChoicesYou have the right to:

Access, update, or delete the personal information we hold about you.Opt-out of receiving promotional communications by following the unsubscribe instructions in our emails.Request information about how your data is processed or lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, remember preferences, and improve functionality. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

8. Third-Party LinksOur website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before engaging with them.

9. Children’s PrivacyOur services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their information, please contact us so we can take appropriate action.

10. Updates to This Privacy PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact UsIf you have any questions, concerns, or requests related to this Privacy Policy or how we handle your information, please contact us: Jeska Mystic Ltd.

Email: [email protected]

Thank you for trusting us with your journey—we’re committed to safeguarding your information while providing exceptional services.